Privacy Policy

This privacy policy outlines how Elevate protects and uses the information you provide when using our websites. By accessing our websites, you agree to the collection and use of information in accordance with this policy.

This policy applies to all websites and services owned and operated by Elevate, including but not limited to the Elevate main website, Elevate Digital Services, and Elevate Academy. Should you be asked to provide information while using our websites, it will only be used as outlined in this policy.

We collect and use certain information about individuals to provide services and enable specific functionalities on our websites. Additionally, we gather information to better understand how visitors use our websites, helping us to present relevant and timely content.

What data do we collect?

We may collect the following types of information:

• Contact details, including email addresses.
• Personal information, such as names, addresses, identification details, and preferences.
• Website usage data.
• Information relevant to client enquiries.

How we use this data

Collecting this data enables us to understand your needs and provide better services.

Specifically, we may use data:

• Internal record-keeping.
• Improving our products and services.
• Responding to your enquiries.
• Customising the website according to your preferences.
• Sending you information about services that may be of interest to you.
• Contacting you via email, telephone, or post for market research purposes.

Our use of cookies

A cookie is a small file placed on your device's hard drive. Cookies allow our website to recognise your device as you navigate through different pages, storing preferences and enabling specific functions.

We may use cookies to:

• Analyse web traffic using analytics tools.
• Identify when you are signed in to our website.
• Test and improve your browsing experience.
• Store your preferences for future visits.
• Recognise when you return to our website

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Managing cookies

You can control how cookies are used by adjusting your web browser's settings. If you choose to refuse cookies, some features of our website may not function as intended. Unless you have adjusted your browser settings to refuse cookies, our website will issue them when you visit.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

Controlling your information

When you submit forms or provide your details on our websites, you may be given options to:

• Opt-in to receive marketing communications from us via email, telephone, text message, or post.
• Opt-in to receive marketing communications from our third-party partners.

We will never lease, distribute, or sell your personal information to third parties unless we have your explicit permission or are required by law to do so. Any personal information we hold is managed in line with the Personal Data Protection Act 2010.

Security

We are committed to ensuring your personal information is secure. To prevent unauthorised access or disclosure, we implement strict physical and electronic security measures.

Our procedures ensure that all personal data is handled in accordance with the Personal Data Protection Act 2010 and any other applicable legislation.

Links from our site

Our websites may contain links to external websites. Please note that we have no control over these external sites, and we are not responsible for the protection and privacy of any information you provide to them. We encourage you to review the privacy policies of any external websites you visit.